The Dharmarth Sewa Sanstha

Terms, Privacy & Refund Policy

Last Updated: 24-06-2025

At The Dharmarth Sewa Sanstha, we are committed to protecting your privacy and maintaining transparency in our operations. This document outlines our Terms of Use, Privacy Policy, and Refund Policy collectively.

Terms & Conditions

By using our website or mobile application "The Dharmarth," you agree to be bound by these Terms of Service. We operate as a non-profit charitable trust, and all donations are voluntary contributions toward our ongoing causes.

1. Acceptance of Terms

By accessing our app/website and donating, you agree to follow these terms and all applicable laws.

2. No Commercial Sales

We do not sell products or services. Our platform is solely for collecting charitable donations.

3. Modifications

We may update this document at any time. Continued use of our services implies acceptance of the changes.

4. Contact

For questions about terms, contact:
๐Ÿ“ง thedharmarth@gmail.com | ๐Ÿ“ž +91 90021 37166


Privacy Policy

1. Information We Collect

1.1 Information You Provide:

  • Name
  • Age, Date of Birth, Gender
  • Mobile Number (SMS verified)
  • Address details: State, District, Tehsil, Village, PIN Code

1.2 Automatically Collected Data:

  • Device information (model, OS)
  • Usage data (features accessed)
  • IP address

1.3 Payment Information:

All payment details are processed through secure third-party gateways. We do not store card or bank information.

2. How We Use Your Information

  • Facilitate and track recurring donations
  • Verify mobile number via OTP
  • Allocate donation percentages to motivators
  • Share pathology test reports
  • Send receipts and notifications
  • Improve app functionality
  • Comply with legal regulations

3. How We Share Your Information

We do not sell or rent your data. We only share it with:

  • Payment gateways for processing donations
  • Government authorities when required by law
  • Motivators (if selected), to associate name/number with a donation

4. Data Security

We use encryption and secure channels (HTTPS) to protect your data. However, no online transmission is 100% secure.

5. Your Rights

You may:

  • Request a copy of your data
  • Request corrections
  • Request account deletion (unless restricted by law)

To exercise your rights:
๐Ÿ“ง thedharmarth@gmail.com | ๐Ÿ“ž +91 90021 37166

6. Data Retention

We retain data as needed for our work and legal obligations.

๐Ÿงพ Pathology test reports are deleted after 30 days.

7. Third-Party Services

We use trusted services like:

  • Razorpay for payments
  • SMS gateways for verification

They have their own privacy policies.

8. Children's Privacy

This platform is not intended for children under 13 years. If such data is found, it will be deleted immediately.

9. International Users

If you're outside India, your data may be stored and processed in India.

10. Policy Updates

This policy may change over time. Continued use means you accept the updated terms.


Refund Policy

As a registered NGO, we do not provide refunds for donations. All funds are allocated toward charitable purposes immediately upon receipt.

If a technical issue or duplicate transaction occurs, please contact us within 7 days:

๐Ÿ“ง thedharmarth@gmail.com
๐Ÿ“ž +91 90021 37166

We will review the case and resolve it promptly.


Contact Us

The Dharmarth Sewa Sanstha

Shop No.6, Khetan Market, Station Road,

Opp. Govt Hospital Tehsil, Greater Duliya,

Sujangarh, Rajasthan 331507

๐Ÿ“ง thedharmarth@gmail.com | ๐Ÿ“ž +91 90021 37166